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Privacy Policy

DARKINOAM Privacy Policy (Update date: July 01, 2021)

The DARKINOAM Privacy Policy is intended to inform about the use that the platform gives to the Sensitive Personal Information of each user. We insist on reading this policy to fully understand how the DARKINOAM platform uses, saves, protects and / or handles the personal information of users.

When registering and using the DARKINOAM platform, personal information such as names, surnames, email, cell phone, credit card, ID number, information and documentation may be requested. n of the vehicle as well as additional data to improve the user experience.

The information is collected when registering on the web platform, when offering or booking a trip, when filling out a form, or when entering information on the platform

The information collected will be used for:

  • Provide a personalized user experience.

  • Generate content of interest to the user

  • Improve, update and facilitate access to the platform.

  • Optimize customer service in favor of the user.

  • Meet the needs of the users of the platform.

The DARKINOAM platform is periodically reviewed and updated in order to improve the stability and security of the system.

Users' personal information is kept on secure servers. Access to these servers is limited to a designated member, who is in charge of carrying out maintenance activities and who has signed the respective confidentiality agreements.

Sensitive User Information is kept secure and encrypted through SSL technology (" Secure Socket Layer " for its acronym in English).

The DARKINOAM platform has various security filters that are activated when a user books a trip, places an order, enters, sends, or reads their information; all this to maintain the confidentiality of the data provided.

Money transactions are processed through duly certified external providers that have the necessary security filters to protect user data. This information is not stored on the DARKINOAM platform servers.

Use of “ cookies ”

The " cookies " These are files that are transferred to the users' hard drive (with prior authorization from the same) that allows recognizing the type of browser and collecting certain information to improve the user experience.

The DARKINOAMP platform uses "cookies" to:

  • Save and process information related to the reservation or creation of trips.

  • Save user preferences for future visits.

  • Track advertising.

  • Compile additional information about the number of users and their interaction with the platform.

  • Tracking information on our behalf by third parties.

Users can activate warnings in the browser that warn each time that a file type "cookie" is sent, it is also possible to disable the files "cookies" completely. These preferences can be modified through the internet browser. See the menu browser help section for more information on how to modify the use of `` cookies '' files. Some features and functions of the platform may not work properly if the use of "cookies" files is disabled.

The DARKINOAM platform allows third parties to track the behavior of visitors to our website in order to improve our service and user experience.

User's email.

This information is used to:

  • Create   the user and assign a password.

  • Send notifications about destinations and / or events marked in the menu notification options.

  • Send notifications about changes to a reservation and / or seat or trip request.

  • Send notifications about new features on the platform.

  • Send information about contests and / or prizes.

  • Confirm the registration of a DARKINOAM account.

  • Notify about changes in Terms and Conditions and / or Privacy Policy.

  • Notices regarding third parties

DARKINOAM does not sell, transfer or exchange personal information of users with third parties.

Third-party links on the platform

Third-party services may be included and / or offered on the platform. These sites have their own privacy policies, and therefore, we ask users to inform themselves about their terms of use and privacy policy. It seeks to protect the integrity of users at all times and therefore we encourage users to comment on irregularities of third parties related to DARKINOAM.

Emails for commercial or advertising purposes

We are committed to stopping the sending of emails for commercial purposes to those users who do so. requested according to current regulations.

Fair practices regarding private personal information

The DARKINOAM platform recognizes the principles of fair practices regarding personal information and undertakes to follow their recommendations to guarantee the protection of the personal information of its users.

DARKINOAM undertakes to notify its registered users in the event of data leakage or security breaches, said notification will be effective via email within seven (7) business days after the event occurred.

We also share the principle of individual reparation, according to which users have the right to bring legal action against data collectors and / or processors who do not abide by the law. This principle requires not only that individuals have enforceable rights against data collectors, but also that individuals have the right to resort to courts or government agencies to investigate and / or prosecute breaches of privacy policies. .

Minors

The use of the DARKINOAM platform is Designed exclusively for use by individuals 18 years of age and older.

Unsubscribe

Users have the right to request the closure of their user account and that the personal data previously provided be permanently deleted. To request the closure of an account, the user must request it through the platform (delete account).

Right to submit complaints and claims

Users have the right to submit complaints or claims to the platform. To do this, they can send a message to support@DarkiNoam.com with a detailed description of the request. The platform will endeavor resolve all cases within 5 business days.

Notes:

  • Users can visit the site anonymously.

  • The link to this Privacy Policy will be on the website www.DarkiNoam.com.

  • Users will be notified of any privacy policy changes on the page `` Privacy Policy '' and via email.

  • Users can change their personal information by logging into their account.

 

Responsibility principle of the DARKINOAM platform

To guarantee the responsible handling of the personal information of our users, the platform undertakes to apply the following principles of responsibility:

  • Periodically evaluate the risk factors that may compromise the personal information of users and generate plans as the case may be.

  • Designate a person associated with the platform whose function is to ensure the protection of our users' data.

  • Include data protection as a requirement to make changes or additions to the design and programming of our website.

Contact

Please send your questions or complaints to the email info@DarkiNoam.com.